Questions
Quick answers.
Can’t find yours? Call 1 (833) 366-7465.
Working with us
What does a consultant do?
We visit, find every rebate your home qualifies for, recommend the upgrades worth doing, then manage the install and the paperwork until you’re paid.
Is the consultation free?
Yes. Free, with no obligation.
Where do you work?
Across Ontario, including the GTA, Ottawa, Hamilton, London and surrounding regions.
Are your installers licensed?
Yes. Fully licensed and insured.
How do I know who’s at my door?
Every consultant carries a photo ID badge. Scan its QR code or enter the badge number at energyexperts.io/verify, or call 1 (833) 366-7465.
Are you part of the government?
No. We’re an independent company. The rebates are paid by the government programs.
Rebates
How much can I get?
Up to $12,000 for a heat pump, $7,700 for insulation and $10,000 for solar with a battery from Ontario, plus up to $10,000 from the federal heat pump rebate.
Who qualifies?
Homeowners of detached, semi, row and townhomes and mobile homes, heated with Enbridge gas or on the Ontario grid.
Do I need an assessment?
Only for insulation, windows, air sealing and water heaters, with at least two upgrades. Ontario pays $600 back for it.
How fast is the rebate paid?
The federal heat pump rebate is paid by direct deposit within 5 days of uploading your receipts. Ontario pays in 30 to 60 days.
Do you do the paperwork?
Yes, all of it, including pre-approvals before any work starts.
What happened to the Greener Homes Grant?
The grant and loan have closed. The new federal heat pump rebate covers installs from November 1, 2026.
Do you offer financing?
Yes, on approved credit.
Heat pumps
Do heat pumps work in winter?
Yes. Cold-climate models heat efficiently down to about −30°C.
How much will I save?
Typically 40–60% on heating versus oil, propane or electric baseboards.
Can I keep my furnace?
Yes. A hybrid system uses the furnace only on the coldest days.
Solar and batteries
How much will solar save?
It can offset 50–100% of the electricity you buy.
Rebate or net metering?
One or the other. We model both and recommend the better option for your home.
How long do panels last?
25 to 30 years or more.
Installation
How long does it take?
Usually one day for a heat pump or insulation, two to three for solar.
Permits?
Included. We handle permits and inspections.
Warranties?
Manufacturer warranties of 10–25 years, plus our workmanship warranty.
Still have questions? Ask a consultant.
Free, no obligation. We’ll show you exactly what you get back.